Refund and cancellation policy · updated 2026-10-23

Self-service cancellation, no overage.

Paid is USD 12/month and renews monthly. Paid checkout is not yet enabled. When it becomes available, cancel through the Paddle customer portal; cancellation normally takes effect at period end and stops the next renewal. Paid access and its 10,000-claim hard quota remain until the verified period end.

Paddle is the reseller and Merchant of Record for orders it processes and handles the buyer payment/refund transaction process. Refund requests use the Paddle receipt, customer portal or buyer-support route. Eligibility follows checkout terms, this policy and mandatory law. Cancellation does not delete Projects or the account. This policy does not exclude any mandatory right.

For duplicate or unauthorized charges, service non-delivery, technical faults or missing Paid entitlement, contact legal@dermoptera.work. Never include credentials, continuation URLs, AES keys or transferred state.